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Thompsw

Hi

I have had this tv since November 2023 and my sky remote is programmed to the tv.

Recently the screen saver randomly pops up on the screen.

I am unable to switch back to sky and have to plug out the box and tv.

Please could you let me know why/what the cause of this could be or is?

Thanks

EMS_MO72

What does that screen saver pop up say?

Try to disconnect all the externals from the TV, unplug the TV from the mains for 1-2 mins, and check again.

Also, make sure that the TV is updated.

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