Do Sony read any posts?

[pawrigh49]

I should very much like to know if there's any chance Sony staff will pick up on the serious issues in my first post, or if I need to take matters further by other channels?

[Strampke]

This forum is for users and mostly answers are given by other users.

Shure, Sony staff is also watching this forum.

In most cases they only act if a problem cannot be solved.

Try the forum, try the support app and if you're not served like you wish then come back and ask again.