Soundbar HT-MT300

[BobH2018]

Our sound bar is under 3 months old and we have now started to experience intermittent breaks in the sound output.

I've checked all connections and everything appears ok.

Until now we have been very pleased with the device but have now turned it off and are back listening to the TVs sound output.

Suggestions?

[Pascale_F]

Hi Bob,

Welcome to the community. 

Please follow the troubleshooting instructions here and let us know how you get on. 

Thanks,

Pascale

[BobH2018]

Have reviewed the troubleshooting instructions but none of the actions solve my issue of intermittent sound.

To better describe what I mean by intermittent sound: when someone is speaking on the TV there are short sections of speech that are totally missing, i.e. complete words or sections of words.