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Sony ST5000 Sound Bar

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provostkaypark
Member

Sony ST5000 Sound Bar

I recently purchased the above along with a Sony KD55AF TV.  I had it installed for me but it turns out not to have been carried out correctly - surprise surprise!. I should be able to use the remote for the sound bar and press for example Sound Field and the information should appear on my TV screen.  It has never.  I was unaware of this facility until I recently read thorugh the manual!!  By the way half of it I couldn't understand anyway.  I visited the store where I bought it and the Sony Expert was unsure.  I have been in touch with Sony Support and all they do is provide me additional downloads of manuals!  I have checked as best I could all the connections but no joy.  Anyone out there who can assist?  Thanks  Atso

10 REPLIES 10
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provostkaypark
Member

Batee

 

Can you please explain the statement - menu does not appear on the TV screen for TV input.  Even the Sony rep at Currys does not know what it means.