Software update M34.R.2137

[Jenks52]

Have just purchased a Sony HT-XT2 Soundstage. A message appeared on the screen informing me that a software update was available, so I then updated the unit over the internet as instructed. Shortly after the update, I tried to view some photos on my network but got a message saying 'No playable file in this category'. Prior to the update, I was able to view the photos. I then looked at the details of the update on the Sony support website and found the following info: 'Important - If the previous firmware update was not installed, "Termination of Photo playback" will be applied by installing this firmware update'. 

Is there any way for me to recover from this issue? 

[EdwinaU]

Hi Jenks,

Thanks for joining the community. The M34.R.2137 firmware info here does confirm what you have said but I can ask our team to check if there are any options for you.

Thanks,

EdwinaU