Share your experience!
Had my sound bar for quite a while with no issues, except the volume on the remote is rubbish and you have to really press it to work, however yesterday as soon as i switched the sound bar on it turns itself off straight away. Seen a few posts on google mentioning replacing a capacitor but just thought i would throw it out there first. Any help appreciated.
Hi there,
Welcome to the Sony Community.
This can occur if your sound bar is not receiving an input signal. It can also happen if the input signal's sound level is low.
If you are using a set-top box that has a volume setting, increase the volume on the set-top box (preferably to the maximum setting, or close enough). Then, adjust the volume on the sound bar itself to obtain the desired actual volume.
If connected to the headphone output of a TV, in the TV's sound settings, set the output to external output. If this cannot be configured, increase the volume of the TV.
Let us know how you get on?
Best wishes,
Sean Mc
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