It seems this is a national problem and affecting the 970 as well. Another similar thread in this Forum by a Community manager says it has been handed up to Sony Technical and they will keep people updated. However, not being a regular community Forum user, I'm finding it difficult to navigate around. I suspect Sony will issue either a software repair download direct to the TV, or through their online Support site where previously you download files via computer, burn to CD-R then load that into RDR. Bit of a faff.
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