RDR-hxd995 no channels, no EPG

[dps1308]

In August 2017 after Freeview Retune had no channels or EPG.  Downlaoded Firmware 1.24 and installed and everything was ok until 19th July 2018.  Freeview said to retune as channels have all altered.  Have done this and all ok until machine switches off, when turning back on after recording there are no channels showing on the EPG again.  Have done a reset quite a few times including unplugging the machine each time.  Makes no difference, still no channels showing on EPG when machine tiurns off and goes on again.  We are in Burgess Hill, West Sussex and get TV from Heathfield transmitter.  Is that the problem?  How long do we wait for a fix and is there one?

[Tedsus]

We had tbe same, we followed a feed that said to unplug aerial connections from dvd, then retune.

Plug in the aerial connection again and retune, the programs will reload. When this done you need to switch off the dvd and switch back on and the programs should be back on. This worked for us I must omit I was sceptical.

[dps1308]

Thanks for your reply.  Have tried what you suggested but still no channels or EPG when you turn it back on.  Have tried 3 or 4 other solutions that have been posted over the last few years but no luck with them either.  Still waiting for a reply from Sony themselves.