HT-RT3 Bluetooth connection

[claireelizabethlowe]

Hi all. Boxing Day 2016 I bought a HT-RT3, which typically has worked up until today. (1year guarantee running out tomorrow) 

When I go on to the Bluetooth setting, the speakers make a buzzing noise and do not create any other sound. The noise gets louder as I increase the speed. What can I do about this? Has anyone had this issue before? Someone who I know suggested it being an interference between the connection but I have tried connecting several devices with still the same issue and also checked all wires and connections all seem fine. 

Thank You in advance! I have already sent a message to Sony to contact me.

[Anonymous]

Hi there,

Please contact our support team. They can advise on this: http://bit.ly/1Yo3R6C

Best wishes,

M