BDV- N5200W Not reading blu rays

[Babooshka66]

Hi, my unit has topped reading blue rays. It has been temperamental for a while but would eventually play them but now , nothing. No problems with DVD or CD. Have tried resetting the system, software is up to date, unplugged etc, but no joy.

An old post on a different model suggested that the blue ray laser pick up had to be replaced. May be a silly question but if that was faulty, wouldn't it affect the playback of the other formats?

Any advice appreciated.

[IamNic]

Hi @Babooshka66,

the unit has two lasers, one for DVD/CD and one for BD.

Your description sounds like the laser for BD is damaged, you may need to send the unit in for service.

- Nic