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BDP-S3700

MoscaB
New

BDP-S3700

Hello. I am having a problem with BBC iplayer on my Blu Ray Player. I have searched boards and found similar problems. But not the same sadly!

 

All of a sudden, iplayer and news apps won't load. I have tried everything. Chatted to BBC support who said I should clear cookies/cache. I have looked everywhere but can't find anything in Settings/Options that enables this. Nothing in my user manual to help. Nothing on internet. All other apps load perfectly well, just the beeb that won't.

 

Any suggestions? I know what I know, but I'm not tech-savvy to the extent most of you seem to be, so please be gentle...

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Sean_Mc
Moderator

Hi MoscaB,

 

Welcome to the Sony Community.

 

This would be an issue you would need to speak to the BBC about.  I would also maybe suggest that your Firmware is updated to the latest version.

 

Let us know how you get on.

 

Cheers,

 

Sean Mc