4K Videos

[bpthop67]

Have a problem with my UBP-X800.When I play a 4k disc the colors are not bright. They are kinda washed out. But when I play a Bluray the colors are bright and sharp. I've tried turning off Deep color and lt seemed to work a little bit.. I've tried different HDMI cables from Audioquest and Monster. Tried different inputs on the tv and nothing seems to work. Any suggestions. I know it has to be in the settings somewhere. I've also swapped out discs and swapped out for a new player. What's the deal. Please help

[EdwinaU]

Hi there,

Welcome to the community.
We will look into this and get back to you when we find out more..
Maybe our members will also have some knowledge to share.

Best wishes,
Ed

[IamNic]

Hello @bpthop67,

which color mode do you have selected on the player?

Is the 4K-Disc HDR or not?

- Nic

[The_Black_Rose]

Hi Bpthop67,

Does this happen with all of the 4K discs or a specific one?

Cheers,

The_Black_Rose

[bpthop67]

It is a 4K HDR disc.

[bpthop67]

It happens with most. Every Once in a while I'll get one that looks good. I had trouble with Incredibles 2 with the orange suits aren't a s bright as they are on the blu ray and also with Bohemian Rhapsody