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May 2021
May 2021
I got a Sony GTK-XB7 audio device with a broken 40GHX2240-MAF2G panel. According to the service, Sony no longer manufactures parts for it. Should I throw out the expensive device? What about the 10-year parts supply obligation?
Can somebody help me ?
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June 2021
June 2021
Hi !
Yes, I got an answer from my support representative that Sony no longer makes parts for my audio device!
-toonika
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May 2021
May 2021
When you say "according to service" which service are you referring to here? Authorized Sony service centers or 3rd-party?
Also, have you tried reaching out to the support reps directly?
- JD
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June 2021
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August 2023
August 2023
I need parts too

Anonymous
Not applicable
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August 2023
August 2023
It seems that Sony doesn't have parts for that anymore, maybe you can check with 3rd party store for available spares
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