WH1000XM4

[AnaBlk]

Despite being less than a year old & treated very carefully, my headphones now won't charge despite trying the manufacturer cable plus 3 other cables. Still under manufacturer warranty but trying to book a repair feels like going round in circles on the website to various self help videos and manuals. #frustrated. Any suggestions?

[TheGOAT]

@AnaBlk I think that can be useful for you: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752805.html , you can contact them directly also if you still have the issue: https://services.sony.co.uk/supportmvc/en/contact/