Hi,
I had an email late on Friday night to say my SEN password had been reset. I didn't see this until Saturday morning. I didn't ask for it to be reset, so I tried to log in and, sure enough, it wouldn't accept my password.
So, I tried to change the password but it then said my email address was invalid. So now I'm a bit stuck. I clicked on the Customer Support page but it isn't loading for me.
It's a bit worrying as I have a credit card linked to the account (because I also use it for a PS4) but I've checked the credit card and it hasn't been used, yet.
Anybody got any thoughts on how I can solve this? Thanks
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