Guarantee

[Taylorraz]

Hi ,  we  have recently purchased a 75 inch Bravia 7 and Bravia 8 Theatre Bar, they are showing as my items in my Sony account, does this mean they are automatically registered for the 5 year guarantee?

Thanks in advance 

[daveyh64]

Where did you buy your items, was it directly from Sony UK.

Only certain Sony TVs etc are available for a 5 year guarantee.

(not sure soundbars are covered by a 5 year guarantee)

When you were purchasing these items did you check to see if a 5 year guarantee is available.

To check eligibility for a 5 year guarantee and claim click on the link below,

https://www.sony.co.uk/promo/5yearwarranty

[Taylorraz]

Thank you for the reply daveyh64

i followed the link and came back 

GREAT NEWS, this combination entitles you to participate in our extra warranty promotion 

then there is a link to proceed to claim,

when I purchased the products from Curry’s UK  it did state 5 year guarantee, I have registered the TV with Sony,  just want to make sure the 5 year Guarantee is activated  

[daveyh64]

Currys may advertise it with a 5 year guarantee but this does not mean it is activated at purchase.

You do need to activate the 5 year guarantee through the link I gave you earlier.

[SatoruGojo]

@Taylorraz Hey, you need to follow the above link to submit your claim 5 years warranty for the warranty to be activated. It's different from registering it on your MySony account.