Ear buds WF-C510

[Mike1000]

Hi just got new buds but only getting sound from one ear the right but when I put the right one back in the case the left starts to work any ideas how to fix

[TheGOAT]

@Mike1000 I would have gone for the resetting options like initialization of the earbuds, it might fix the issue, but you need to follow the exact instructions here: https://helpguide.sony.net/mdr/2982/v1/en/contents/TP1001614210.html