Contacting Sony via e-mail

[King.Bob]

Hi to all,

I want to contact Sony via e-mail, but when I try it asks for my e-mail and password that I created this account with. I don't know why it asks me for this, as I am already logged in to my account. Anyway, I put my e-mail and password in and click the login button, but a message comes up saying either the login details are wrong, or my account has been suspended. I know the login details are correct, and if my account has been suspended, how is it that I can login to write this message that I am writing now? I can access all my details i.e. personal details etc, but it will not let me write an e-mail.

Any ideas?  

Many thanks.