Sony Wireless laser Mouse

[JanMcCormack]

I have had trouble with my Sony Mouse R33201 and after some advice uninstalled it from my computer as A fix remedy. However I find that I am unable to reinstall it now.  Can anyone offer a fix for this situation please?  I am in my 80s so not terribly good at technical stuff.

[Elodin]

Hey, can you provide us with the model number of the mouse ? Usually the mouse will start with VGP. You can check this link here with all the computer accessories and confirm the model from it: http://bit.do/fVbuP. I hope this helps.

[JanMcCormack]

Hi The model No for the Sony Mouse is VGP-WMS21.  and thank you for your very prompt response.

[HannahEd01]

Hey JanMcCormack, I couldn't find any manuals for this mouse, I think it's a senior device? Anyway, what's the Windows version of your computer?