Internet connection

[Mc-moye]

Hors zone wifi je n'ai pas de connexion internet ? Pourtant mon abonnement me le permet.

Outside wifi zone I do not have an internet connection? Yet my subscription allows me.

GT
 

[Jonas]

Hi @Mc-moye, welcome to our forum and sorry to hear about this.

Your question has been translated to English as this is an International forum.

To be able to use mobile data in your device, you will need the correct APN settings that your operator is using. You can download them directly in the device if you go to Settings > More > Internet settings > Accept.

Once they have been downloaded and installed, restart your device and see if you are able to access the Internet when not connected to a Wi-Fi network.

Let me know how it goes!