Sony handycam carl zeiss

[zescti]

I just recently picked this camera up and i am having a problem with it reading a dvd it came with there is nothing wrong with the dvd. Every time i go to the settings to finalize it the option is greyed out.

[ProNoob]

Hi @zescti, 

-What is the camera model?

You can learn more about how to find the model name from here: https://www.sony.co.uk/electronics/support/articles/00248604

-What is the firmware version on the camera?

-Can we have a picture of the issue?