Potential Motherboard issue

[Pp04]

Hi 

I have been having a few problems with my c5 ultra dual for sometime now. 

It's battery discharges very quickly and/ or it turns off radomly when I keep using it for some time. 

It has no heating issues. I want to know whether it could be due to a fault in its motherboard? I can make calls and receive calls and do other normal things with it 

Please advise , how can I find out if it's motherbard is OK or not 

Thanks  a lot  

[Uliwooly]

@Pp04 

This is what I would do to narrow down the issue

1. use the phone with a SIM card

2. Boot in >>> safe mode  for few hours 

if you still experience crazy battery drain, then repair it with XC 

[Pp04]

Hi 

Thanks for reply .

I have done it earlier, both safe mode and xperia repair companion. It has not helped. The battery is still draining. 

Could it be because of motherboard fault/damage? How could I find out 

Thanks. 

[Uliwooly]

@Pp04 

To find out, you will have to get it inspected by your Local support 

[EUPHORIC2017]

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@Pp04 wrote:

Hi 

Thanks for reply .

I have done it earlier, both safe mode and xperia repair companion. It has not helped. The battery is still draining. 

Could it be because of motherboard fault/damage? How could I find out 

Thanks. 

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Bring to authorised service, they will check where is problem. Best solution can be advised only after check of smartphone

[Pp04]

Thanks

I have done it. It was battery problem. It's working fine now.

[Uliwooly]

@Pp04 

that's great, that it was only the battery and not the motherboard

[EUPHORIC2017]

Glad to hear that. I'm happy for you 😉 

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@Pp04 wrote:

Thanks

I have done it. It was battery problem. It's working fine now.

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[Amna2]

can you please tell me wht you've done to fix the issue, because i am having the exact same weird battery issue with my c5 ultra