wifi dropped on 43X8309C

[heaucp1]

I have the latest firmware 3.395 and after some weeks of use the wifi has dropped and a scan for networks does not find any.  However, my wifi is working ok on a tablet if I place it near the tv so the signal is not the issue.  This suggests the Sony software is not working properly for wifi.   I also have a remote touchpad which has lost connection at the same time.

Should I do a restart or intial setup again ?

[Anonymous]

Hi there

Yes, by all mean do a factory reset, as it can fix many issues.  However others are also reporting network connectivity issues too.

See:

https://community.sony.co.uk/t5/televisions/2015-android-tv-bugs-and-issues/m-p/2148553#M42555

Cheers

[heaucp1]

Thanks Quinnicus - the soft reboot worked

Cheers!