v6.5830 previous button randam

[nickmaddison]

after update v6.5830 previous channel button as become random

kd 49xe9005 

[Pascale_F]

Hi Nick,

I'll see if I can get some advice for you. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

[The_Black_Rose]

Hi nickmaddison,

That seems a bit unusual. have  you tried performing a soft reset as explained here: http://bit.ly/2XmFL2A ?

Cheers,

The_Black_Rose

[nickmaddison]

Have performed a reset, also the channel on start-up no longer the same channel as close-down (which it was before update) and the back button continues to give random channels

[The_Black_Rose · Accepted solution]

Hi nickmaddison,

Could you try clearing the cached data by pressing on Home, Settings, Storage and reset, Clear cached data?

Cheers,

The_Black_Rose

[nickmaddison]

thankyou that seems to have cleared the fault