Sony tv

[Zvonimir]

Hi, I bought the above tv, when I took it out of the box, it fell out! I wonder, is it possible to fix my tv for free, or replace it with another ,?

as I’ve heard “for the sake of customer satisfaction” and reviews.

By the way, how can I be satisfied when I only had it for a couple of days. I would be very grateful!

[IamNic]

Hello @Zvonimir,

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@Zvonimir  schrieb:

Hi, I bought the above tv

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unfortunately you forgot to mention the model-number.

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@Zvonimir  schrieb:

 when I took it out of the box, it fell out!

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How did that happen? From my experience if you follow the steps on the box it is merely impossible to drop the TV, as they are usually fixed to the bottom piece of the carton, which after removal will solidly stay on the floor together with the panel.

For the X80J the unboxing looks like this:

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@Zvonimir  schrieb:

 is it possible to fix my tv for free, or replace it with another ,?

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I doubt that falls under warranty. Do you have an insurance for stuff that breaks around the house? Maybe that does cover it.

- Nic

[Zvonimir]

Model mog TV:KD-43X81j

[SkyNet404]

Sorry to hear that!

But don't think there's gonna be any in-warranty options.

As @IamNic, said the only option now is if you had any insurance on the TV, or you're gonna have to go a chargeable service sadly.