Sony KD55xe7013

[Chloe.garrie]

Hi every time I try to open an app from the application screen I get an acquiring internet content message. When I check the connection is fine. I turn tv off at wall and then retry it goes through same procedure again but will then work but I’ll have to sign into all the apps again. So every time I turn the tv on I have to go through the same rigmarole. I’ve even moved the tv to a different room thinking it maybe the WiFi but same thing happens. Help please 

[LightFoot]

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@Chloe.garrie wrote:

Hi every time I try to open an app from the application screen I get an acquiring internet content message. When I check the connection is fine. I turn tv off at wall and then retry it goes through same procedure again but will then work but I’ll have to sign into all the apps again. So every time I turn the tv on I have to go through the same rigmarole. I’ve even moved the tv to a different room thinking it maybe the WiFi but same thing happens. Help please 

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Hi @Chloe.garrie. I suspect you have a Linux TV and but you have posted your question in the Android TV section. Opera TV = Linux, Google Play Store = Android.