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This TV is a nightmare. Great 4k picture with very poor operating functionality. Software problems occur that cause:-
1 Poor response from handset operation, causing channel changes to either be very slow or having to press buttons repeatedly to get required response. Will at times not even switch of when power button pressed.
2. On start up , may only have sound and no picture meaning set has to be switched off, unplugged and restarted to get picture to appear.
3. Will not recognise HDMI inputs, irrespective of updating firmware.
4. Will at random , go to the Android page on start up instead of going to the last channel viewed.
This TV is exactly one month old, and on day 2 of ownership I had to contact the retailers Technical helpline for advice and help, with subsequent issues throughout the month. It may be going back to the retailer for a replacement from another Manufacturer
My old 37inch Sony was far superior to this set in it's operating effectiveness.
Please dont take this the wrong way, but why did you even buy it,
For months the beta testers who purchased these tvs on the day of release have been posting all the issues you discribed. Sony dont care, Simple.
The way the price has dropped in the shops, shows what the public think, as example 49x8309 was £1300, today you can buy for £899. thats £400 drop in 3 months (there dropping faster then tesco share price).. My advice return it. There have been some great people on this forum that have tried to work with sony, in the end they have returned there units.
Sony will just keep dragging this out, until the 2016 models are launched.
yeah it does sound like software issues but just try this one thing:
press and hold the on/off button for 10 seconds until it starts to reboot as it will perform an internal power cycle...dont worry it will not delete anything but I have tried it and it fixed quite a few of those weird issues
I have exactely the same problems - very slow in response, not working with IOS acctually disapointet - anyone know what to do. It seems like the prcessor in the TV do not match the speed you expect in a modern just launched TV
We have similar issues tv is so slow its untrue
Hi @thed4ppa
An FW update was released a couple of weeks back (version 3.533) of which many including myself have noticed that the TVs responsiveness seems to have been improved somewhat. Have you updated your TV with this firmware update?
Cheers
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