Sky Q remote not switch off tv

[standishman65]

KD-55XH 9505 cannot switch off with Sky Q remote,set up with Bravia Sync,exact model number selected on Sky Q box ,done power downs.Any help please.

[LightFoot]

Hi @standishman65 

Sky Q does not turn off any TV using HDMI Control (Bravia Sync/CEC/etc.). That function is not included with Sky Q.

Assuming that the remote has been correctly paired with your TV then hold down the Sky Q remote power button for 2-3 seconds and that should put the TV into standby. So it requires two presses on the Sky Q remote power button. Short one for Sky Q and longer one for the TV..

[Piscie]

Hey @standishman65, this issue is related to the Sky Q box. Have you tested the Bravia Sync features with the Sony remote? Does it turn On/Off both devices? As this feature is mainly allowing you to use your TV's remote to control other Bravia Sync compatible devices.

[Matt84K]

Thanks for this.

I have just upgraded our Bravia and was having issues with the restart problem.

Bang on 3 seconds and off it goes.

Happy wife Happy life!!

[Elodin]

Hi @Matt84K, you should probably check this article here: Link. I hope this helps

[Matt84K]

Thanks Elodin

Still getting my head around the myriad of settings and getting my soundbar to play nice.....

[Matt84K]

Double post!

[SkyNet404]

What's wrong with the soundbar itself? Is it a Sony SB? Or not? 

[Matt84K]

Hi SkyNet

Its a Sony soundbar. Just a few issues regards menus etc. Think I'm there now. It was a lag in lip sync which I eventually found. Typical bloke in that connect it all up and then read a manual when something isn't right. Or that's what the wife says but what do they know? LOL

[royabrown2]

@Matt84K 

Wives know:-

Switch it off and switch it on again.

Reboot it.

Reset it.

Go in the other room and watch the non-Sony TV there 😛