Screen Adjust settings greyed out

[benfromwigan]

When I select home/display & sound/screen. All the options are greyed out. (see picture attached).  I'm sure at one point they were adjustable. Now I have no ability to change anything and I get the message "feature not available" if I click on anything.

Can someone tell me why this is the case and if there is any scenario where these options become available? My Hdmi 2 is my virgin TV box

 

[LightFoot]

Hi @benfromwigan 

What screen resolution have you set your Virgin box to output? It may be your TV does not allow screen settings to be adjusted for 2160p. If those settings are important to you then you may have to reduce it to 1080.