KDL43-w755c stopped working with soundbar

[Heckuvaguy]

Hi I have a Bravia KDL43-W755C, I tried out my tablet using a hdmi cable to connect it to the tv and since this my soundbar is not working with the TV, I have an extra input which I didn't create showing on the options which has been labelled "playback_1" this has linked to hdmi 4 which is my ARC connection, when I delve this seems to be over-riding my soundbar which has been working perfectly for several months...? Any help with this I would really appreciate...!!!i

[Anonymous]

Hi there

Try turning the tv OFF from the power switch on the wall.  Leave off for 30 seconds znd then switch it on again.  See how that goes.

Cheers

[Heckuvaguy]

Hi Quinnicus,

Thanks for the response

i have tried to resolve this over the past 2 days, I have turned off at the wall as you suggested twice so far with no result. I have been through the troubleshooting guide within the tv. I also tried using the optical cable instead but again no change... I have tested the soundbar in several ways and it is working fine. I have changed out the hdmi also... I'm really starting to run out of ideas hence the post.

thanks

Guy