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October 2016
October 2016
KDL-55W756C - random reboot
Hallo, I have problem with my tv, it sometimes reboots, some day even several times, no mather which program you are watching (TV, Youtube etc.). Of course I did master reset to default factory settings, but with no change.
Has someone similar problem with this model?
Thanx for any ideas.
2 REPLIES 2
Anonymous
Not applicable
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October 2016
October 2016
HI there
Not heard of this exact problem before, but some troubleshooting steps:
- Remove all connected devices attached to the TV (HDMI etc etc)
- Disconnect the TV from your home network.
- Test this thoroughly - If this doesnt work, reply back. If it resolved the issue, continue...
- Re-connect the TV back on the network - test again
- Connect each device you have back to the TV, testing each time on each device - as it might be a connected device that is the problem, so this will determine which one.
Give that a go, and see.
Cheers
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October 2016
October 2016
Hi, thank you for the advice, I'm doing exactly these steps and observing. I suspect mistaken router. But it is also fact that in the previous version of firmware was not problem.
So I'll try and let you know then.
Thanks.
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