KD-49XF7596 model, bbci player,itvx,e4 player now no longer comparable with my TV?

[Nickpat123]

Where have they gone?

[Jallymquis]

Hello,
What changes since it last worked? 
The basic steps are: restart the TV; check if there are any updates on your TV or device; check your internet connectivity; reset your app preferences;

[LightFoot]

Hi @Nickpat123  Are you running with the latest software? I believe that you need to be using YouView (not sure). The iPlayers should be found under Sony Select.

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xf75xx_x75xxf-series/kd-49xf7596/software...