ITV Hub and KD-49XD8088

[DrummerBoy68]

Ever since I bought the TV (around 2 years ago) ITV hub has been patchy.

Either you outright can't paly a program (either selecting it from the Freeview menu, or directly within the app), or it fails to come out of advert breaks mid program.

This is a big PITA, and, unless fixed, means I won't be buying another Sony Android TV.  I end up watching catch up shows on my old YouView box, rather than the TV.

I've checked to ensure the TV is on the latest firmware etc, and it is.

Does anyone else suffer with this, and is there a fix?

[EdwinaU]

Hi there,

Welcome to the community.

We'll check into this and get back to you as soon as we can. Meanwhile, some other members may have experienced this and have some tips to offer you.

Best wishes,

Ed

[Tenneen9000]

Hi DrummerBoy68,

Have you tried clearing the data on YVservicehost and Youview app and launching the ITV app again? P.S. this will reset Youview and you'll have to set it up again once you open the app.

All the best,

Tenneen9000