Can't connect to wifi

[josh2019]

I have a kd-43xf8796 and it won't connect to wifi. other devices connect ok. It was working and when I returned after 4 months the problem arose. It can see the ssid and asks for password. after a while get message that it couldn't find the network. can't connect using wps either. any ideas?

[Mick_D]

Hi @josh2019

Can you please check you've updated to the latest firmware version for your TV? 

Cheers

Mick

[josh2019]

hi,

My tv  software version is pkg6.5631. according to your link there is a later one. however automatic software download is enabled on the tv. also when I select check for a system software update I get the message that 'your software is up to date'. Wonder why its not detecting the latest ver?

Will I manually download and install 6.6520?

[DarranA]

Hey Josh,

I would attempt a manual download by following the steps listed in the link provided by Mick.

Hopefully this resolves the issue for you.

Cheers

Darran

[josh2019]

I have installed firmware version 6.6520.