Bravia 8 no sound through tv speakers

[Wayned83]

My k65rx80 has stopped producing sound through the tv speakers I’ve tried all the troubleshooting methods but no luck, has anyone else had this problem?

[LightFoot]

Hi @Wayned83 

When you say that you have tried all the trouble shooting methods, did that include a soft reboot or going further to a full factory reset?

Help Guide | Reset (restart) your TV

[Wayned83]

Yes I’ve tried a soft reboot and a factory reset but still no sound.

[LightFoot · Accepted solution]

Hi @Wayned83   Assuming that nothing is plugged in (apart from the aerial), especially the headphone socket, then it is time to contact your Retailer or Sony Support.

[Wayned83]

Sony support have been contacted and a repair is currently underway, thanks!.