blue screen message

[mickmm21]

This is my second new tv  in a matter of a month  and i have never had so many problems with a new tv   its now coming up when we switch  it on   in the middle of the screen it says " This screen  does not support  HDCP   try reconnecting your HDMI cable or use a different screen "     what does   this mean????????   i have tried to   email sony help but i have had no help at all   no replies    so much for customer support    i am getting rather frustrated at   problems   i am getting   and if i cant get help   i will get in touch with trading standards    because   its not fit for purpose   we should not keep altering  setting and unplugging   things    its disgusting for a supposedly  top of the range tv         A M MORRIS   

[LightFoot]

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@mickmm21 wrote:

This is my second new tv  in a matter of a month  and i have never had so many problems with a new tv   its now coming up when we switch  it on   in the middle of the screen it says " This screen  does not support  HDCP   try reconnecting your HDMI cable or use a different screen "     what does   this mean????????   i have tried to   email sony help but i have had no help at all   no replies    so much for customer support    i am getting rather frustrated at   problems   i am getting   and if i cant get help   i will get in touch with trading standards    because   its not fit for purpose   we should not keep altering  setting and unplugging   things    its disgusting for a supposedly  top of the range tv         A M MORRIS   

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Hi @mickmm21. You don’t have Sky do you?