If the issue happens again, use that checklist as reference of the information you need to provide to Sony to have them look into the problem and offer a solution.
Thank you for taking the time to try and help me. Fingers crossed but since the last factory reset when I raised my issue, the TV has behaved itself and the clock has kept to time.
If it happens again, I will run through the whole checklist.
I have an xr a90 and it’s hopeless it’s connected via Ethernet, no issues with any other kit .. this thing drops internet every 2 or three days … I’m sending it back it’s half a project
@Captain_paranoia, it sounds really frustrating! 😕 Have you tested the TV with different network other than your home WiFi network? Also what is the full model number of your TV?
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