Alexa app on help menu

[MikeSmartv]

I have just updated to 7.0  nougat on my KD55X8509C  tv . I have a few problems 

1 . No internet via wired ( only WiFi)  worked fine wired before update 

2. The Alexa app not present ( 7.0 nougat shows app in help menu to connect directly to tv ) 

3. No new PIP ( where you get overlay of secondary input) 

[Sean_Mc]

Hi Mike, 

I would suggest a Reboot and an update of the Firmware.  You can find more details here. If this does not help then I would suggest a Reset of your TV.

Let me know if this helps.

Cheers,

Sean Mc