55-xg9505 tv regional tuning settings randomly displays when coming out of standby.

[DrEaMsCaPe24-7]

Hi all, just wondering if others have this problem..  randomly when coming out of standby. I get the tv regional tuning settings page overlay any input I’m on. You can’t confirm the region settings, in the tv tuning region displayed menu settings, you can change input and but it will still display the setting menu over the current input . It even shows randomly when coming out of standby to view tv programs.

the only time it won’t is when on the home android page, but then when selecting a input it will still be overlayed on the input selected eg PS4 

For it to disappear you either wait for nearly 2 mins and it disappears. Or if you go into the tv channel setting via the home button and then settings etc it will disappear..

I have reset the tv several times. And retuned the tv. Aswell many times.. I have my postcode set and have confirmed my tv region settings tuning..

still happens

i was hoping we would have had a firmware update by now.. The USA version have had 2 now and the latest was in August..

I would post a picture but can’t  find an option to upload it..

many thanks in advance..

[Pascale_F]

Hi DrEaMsCaPe24-7, 

I'll just see if I can find any help regarding this. In the meantime though, maybe another community member might have some ideas. 

Thanks,

Pascale

[The_Black_Rose]

Hi DrEaMsCaPe24-7,

This is very strange! Have you tried disconnecting all of the external devices and disconnecting the TV itself from the mains for a minute or so?

Cheers,
The_Black_Rose