43XF8096 sound adjustment

[joeRab]

Problem with the sound on our new 43XF8096. It is loud on some channels (eg BBC2) and very low on others. I have the following sound settings: Clear Audio+ is on, Sound mode is on Std, Surround is on Auto, Sound Restore is on Auto, Voice Zoom is on 0, Night is on off. Any tips on how to adjust.

[Anonymous]

Hi there,

Have you updated to the latest firmware?

Best wishes,

M

[joeRab]

Hi there,

Thank you for responding. The firmware version on the tv is 6.5631 and the tv says the software is uptodate although Sony Support have a new version 6.5830. I downloaded the latest version on a usb memory stick and tried to load it onto the tv but without success. I am asked whether to open in album. play music or videos or register the usb. It just would not load.

.