2015 Bravia Android TV Issues

[NickCo1979]

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

[Heckie]

Much happier!

I'm not too fussed for YouView but 5.1 from ALL apps (that support it), especially Google Play Movies and Kodi is a must.

Spotify/Google Cast support would also be nice.

[nickbaker66]

Mine didn't auto update 

Still running 🏃 5.01 I've checked for an update nothing available I wonder if they have pulled it 

[dspencer999]

OK - so it all seems a bit nippier I guess, but not masses.

Freeview Guide still takes about 5 seconds to change channel.

Everytime you hit TV Guide, it come up immediately, then goes off, then on again?! LOL

Have I missed the HDR settings?!

Also, how do you switch on Netflix 5.1?

Haven't tried Plex yet, other than seeing if you can select 3D from within the App, and you still can't.

Netflix seems to now have an Auto Start on, which is a bit annoying when you're just trying to read up on a film and it starts! Can you turn this off?!

To be honest, I can see very little difference other than a Freeview icon at the top of the Guide, and the menus are slightly quicker.

This is on an 8509C incidentally. Perhaps I'm just feeling negative tonight?!

[UnoBorg]

@dspencer999 just press yr home button then go into settings at the bottom & change audio

[UnoBorg]

@sassbs thx for getting back appriciate it 

[dspencer999]

@UnoBorg - Clearly it's late and I'm being thick here. Still can't see how to switch on 5.1 for Netflix?!!!

I hit [Home] and [Sound] - Where then?! Do I have to have Netflix running?

[Heckie]

For 5.1 Netflix you need to set one of the settings under sound to Auto 1, and also in the app itself make sure its set to 5.1.

[UnoBorg]

As @Heckie said from home button then drop down to settings then sound & SELECT Auto 1 ....worked here 

I didn't have to change anything in Netflix It done It auto

[theshamelessmanc]

Just having a further play this morning with the TV, and I'm not sure if this helps, as I have Netflix 5.1 now, but the Netflix app shows in the play store on the telly. It is also showing that it needs updating as of the 13th October. Maybe that could help 

[NicolaiLarsen91]

Tbh.. I think the latest update just made everything worse?! The menu I
sluggish and even slower than before and the TV won't connect to my network
(cabled) unless I force a reboot every time I turn it on