PMB wont Download

[masilve10]

I am trying to update PMB with the current version however everytime my PC finishes the download it tells me the connection to the download server failed.

I am not sure why this is happening but I had something similar with itunes, though I resolved this by editing the exclusions in Kaspersky. I have tried doing the same with PMB in Kaspersky but still no luck.

Any ideas?????

Thank you

The error msg is attached if it would help any one to help me!!!

[Sam_e_p]

Try downloading using PMB if you are downloading from the Sony Support Website. Run PMB, click on Help and click Check For Updates.

[Thalamus. · Accepted solution]

Hi masilve10,

welcome to Questions & Answers..:smileyhappy:

Have you tried temporarily pausing Kaspersky protection and  then try downloading..:smileyconfused:

[ncornelisse]

Using Vista I have the same problem and I'm not using Kaspersky.

[geoffalcock]

I had the same problem today using Windows 7.

Resolved by disconnecting Handycam from PC & pausing Kaspersky A/V.

HTH.

Geoff.

Newcastle upon Tyne