Catalyst Browse registration issue

[_matthew]

I'm trying to use Catalyst Browse with XAVC HS footage from my A7 IV and when I installed catalyst browse it couldn't connect to the registration server so I had to go online and enter the code to download the txt file to activate the software but now if I try to open the XAVC HS footage it needs to register for that but just says "The registration website is not immediately accessible. Please check your internet connection or try again later". I've tried this on two machines (PC and Mac), with the 2022 and 2021 version, and on multiple internet connections and keep getting the same error on all.

[Elodin]

Hey @_matthew check the Sony Help Center regarding this issue here and here. I hope this helps.