Xperia 5 IV

[Christeen]

I have Xperia 5IV ,I updated to android 14 , last month . After that the phone began to hang, speaker not working, automatically restarts, please release a stable update. This was your last year compact flagship, if you treat your loyal customers like this , we will lose the trust in Sony.

[Marino.Manolo]

Usually you don't need to do this but in this case, try a Factory Reset.

[HannahEd01]

Hey Christeen, try the steps on the following link and let me know how it goes; 

https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-10-ii/articles...