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xperia 5 II device corrupted

profile.country.DE.title
chellux
New

xperia 5 II device corrupted

hi, i got an xperia 5 II

 

now i cant boot, it says "your device is corrupted and cannot be trusted and will not boot"

 

pc connect dont work..

 

device manager dont show anything

 

its like a expensive black brick.. cant use it for anything -.-

 

is there any fix for this?

 

cant reset it or something...

4 REPLIES 4
profile.country.RU.title
Pavel.i
Member

If the computer detects that the phone is connected, you can try to repair the software using the Xperia Companion app

profile.country.NL.title
Strampke
Expert

Go https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-5-ii/articles/...

 

Read #5

(If your device cannot be detected or started, or is a Smartwatch 3, then check the box with this information before you get started.)

profile.country.DE.title
chellux
New

i tryed it many times. it dont work. it shows an error...

profile.country.GB.title
CosmicTomato
Specialist

if the SD/SIM card is defect in any way, that sure will affect the phone, try the 2 mins restart without them, press and hold on both the volume up and power keys, for 2 whole minutes.