WF-c500

[mathewimp]

Hi Sony Team,

I bought WF-C500 in June 2022 and from last few days the right earbud is not working, its very irritating.

I dont know how to repair it or there is no option to repair it.

Please help. my email id is: mathewimp@yahoo.com

[SatoruGojo]

Hey @mathewimp, try to reset it then initialize it, if that didn't work you might need to contact Sony: Sony Support Contact 

[mathewimp]

Hi, it's still not working and only use of 1 year it got issue is not good.

I really liked the sound quality but 1 side no sound is very irritating...I have no option then to throw in dustbin.  

[TheMaze]

I'm sorry for that, but in this case, if they're still within the warranty period, you can take them back to the retailer and get a replacement.

If they're out of warranty, you can check with them if they can provide a discounted replacement