Android 12 update 16/5/22

[Exilenige]

Hi, I performed a software update today and now the home screen will not launch, just cycles through blank to the front page and so on.

I am unable to access any apps and the phone is virtually unusable.

I've tried restarting it several times without success and I don't want to do a full factory reset in case I lose important text messages 

Has anyone else had this issue and resolved it?

Thanks

[EMS_MO72]

Hi @Exilenige,

What's the model of your phone?

And do you receive any error message when that happen?