topic Re: Sony UBP-X800 issues with a Super Audio CD in Home Cinema, Projectors & Players

Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Mon, 25 Oct 2021 21:06:59 GMT

A new SACD that I bought plays back in complete silence. No music.

This is the display.

Re: Sony UBP-X800 issues with a Super Audio CD

Lord_viridis — Tue, 26 Oct 2021 07:46:08 GMT

2 options.

Change the sound output from auto to pcm and it should decode to pcm from your SACD.

Change your hdmi cable port on the back to the AUDIO port and it should play DSD then correctly.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Tue, 26 Oct 2021 17:09:25 GMT

Thank you for this.

I will try it this evening.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Tue, 26 Oct 2021 20:36:39 GMT

Sadly, both options failed.

Option 2 produced the result seen in the photo.

Re: Sony UBP-X800 issues with a Super Audio CD

Lord_viridis — Tue, 26 Oct 2021 20:40:24 GMT

That is a shame, I'll keep looking for possible solutions in AV groups.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Tue, 26 Oct 2021 20:46:11 GMT

Greatly appreciated.

Re: Sony UBP-X800 issues with a Super Audio CD

royabrown2 — Tue, 26 Oct 2021 21:48:47 GMT

@Blumine1818

Are you using an HDMI connection from OUT 1 (Video/Audio), with no Bluetooth device also connected, and with the settings:-

[Audio Settings]

[Digital Audio Output]
[Auto]: Normally select this. Outputs audio signals according to the status of the connected devices.

DSD Output Mode]
[Auto]: Outputs DSD signal from HDMI OUT jack when playing Super Audio CD & DSD format file (if the connected device also supports DSD).
Outputs LPCM signal from HDMI OUT jack when playing Super Audio CD & DSD format file (if the connected device does not support DSD).

[Music Settings]

[Super Audio CD Playback Layer]

[Super Audio CD]: Plays the Super Audio CD layer.
[CD]: Plays the CD layer.

[Super Audio CD Playback Channels]

[DSD 2ch]: Plays the 2ch area.
[DSD Multi]: Plays the multi-channel area

[Off]: Outputs PCM signals from HDMI OUT jack when playing Super Audio CD and DSD format file.

[HDMI Audio Output]
[Auto]: Outputs audio signal via HDMI OUT 2 jack if it is connected to a device and the device is turned on. Otherwise, outputs audio signal via HDMI OUT 1 jack.
[HDMI1]: Outputs audio signal via HDMI OUT 1 jack.
[HDMI2]: Outputs audio signal via HDMI OUT 2 jack.

I suspect this last setting may be key; make sure the audio is going with the video to the TV, at least as a test, and not to an AV receiver that is switched on, but not playing, or which can’t do DSD.

I can see the merits of trying PCM to at least see if some sound can be detected, but it’s not a fix, as you might as well play an ordinary CD in stereo for the same result, which would make having SACD a bit pointless.

Which might be the case even via the TV, unless the audio is going out DSD to an AV amp over eARC. I get my best audio splitting the output from my 4K player to be video only from the video/audio HDMI to the TV, and the audio via the audio-only HDMI direct to my soundbar.

Though admittedly none of my kit involved in this is Sony kit.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Tue, 26 Oct 2021 21:53:23 GMT

Thank you very much indeed for this.

I will check all the settings tomorrow morning and give feedback.

My kit:

Sony 55XF9005 TV, UBP X-800 4k player, Sony HT-ZF9 soundbar with rear speakers.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Wed, 27 Oct 2021 10:55:05 GMT

Still no success.

I tried another SACD and that doesn't work either!

Played a standard CD. Fine through the soundbar but sounded distorted and in a different key through the rears.

Will try the HDMI switcheroo later.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Thu, 28 Oct 2021 12:18:06 GMT

Tried the HDMI switcheroo.

Played the CD through the soundbar only. No sound whatsoever from the rear speakers.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Fri, 29 Oct 2021 10:36:50 GMT

Good morning everyone.

Please take a look at this thread.

I have an issue with SACD.

Does my UBP-X800 have a fault?

Re: Sony UBP-X800 issues with a Super Audio CD

royabrown2 — Fri, 29 Oct 2021 18:15:49 GMT

@Blumine1818

A CD, or even an SACD played in PCM, will be unlikely to trouble your rear speakers, unless you select some artificial sound processing on the soundbar.

Re: Sony UBP-X800 issues with a Super Audio CD

HannahEd01 — Fri, 05 Nov 2021 14:58:26 GMT

Hey Blumine1818, If you tried all the steps and still not working try contacting Sony, the details here: https://services.sony.co.uk/supportmvc/en/contact?cpint=spt-footer_contact

Re: Sony UBP-X800 issues with a Super Audio CD

Sonyvores — Sat, 04 Dec 2021 12:40:28 GMT

SACD digital output either in DSD or converted into PCM are very restricted by a copy protection signal. Only AV receivers has the chip to allow the sound to pass by. If I'm not wrong also a few TV also has it.

But that's why you can't hear anythign from your disc if you're using a TV or even a soundbar.

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Mon, 20 Dec 2021 16:04:16 GMT

Thank you for this. It's annoying though!

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Tue, 21 Dec 2021 22:21:22 GMT

Thank you.!

Re: Sony UBP-X800 issues with a Super Audio CD

Blumine1818 — Tue, 04 Jan 2022 16:59:28 GMT

You were absolutely right. Thank you.

I had this from Sony support - "We can confirm that the HDMI IN 1/2 jacks do not support audio format that contains copy protections, such as Super Audio CD or DVD-Audio".

I have been toying with upgrading my 4k player for a while now and this has probably decided things for me.

Hmm, maybe the Panasonic UB820.....?

Re: Sony UBP-X800 issues with a Super Audio CD

Sonyvores — Wed, 05 Jan 2022 16:06:56 GMT

this protection is mendatory via HDMI output, so will be the same with Panasonic. But the later has analog out, and you will have "analog" SACD sound through those RCA connector to a receiver

Re: Sony UBP-X800 issues with a Super Audio CD

Mikeaubert — Sat, 31 Aug 2024 13:30:45 GMT

So let me get this right;

I have purchased and legitimately own music on SACD etc, but Sony wont let me listen to it.

*****?!

Perhaps its time to move to another manufacturer.

Re: Sony UBP-X800 issues with a Super Audio CD

royabrown2 — Sat, 31 Aug 2024 16:38:59 GMT

@Mikeaubert

https://en.wikipedia.org/wiki/Super_Audio_CD

SACD players are not permitted to offer an output carrying an unencrypted stream of DSD.[54]

So nobody’s SACD player is going to work to deliver DSD unless paired with an SACD-certified AV unit or amplifier.

And indeed, lots of devices wouldn’t even handle DSD, let alone encrypted DSD.

You’d think that Sony would offer some other output format, though, wouldn’t you, either analogue or a lesser digital one? Maybe other manufacturers at least do that?