topic Sony Bravia KD-49X7052 how to uninstall/re-install Netflix in Other TVs

Sony Bravia KD-49X7052 how to uninstall/re-install Netflix

scallywag72 — Mon, 18 Dec 2023 10:25:21 GMT

My pre-installed Netflix app won't open on the above TV model. After selecting the app the Netflix logo appears but doesn't go any further,it should go to profiles page but doesn't. Rebooting the TV solves the problem but i don't want to have to keep switching off TV and removing plug every time i want to watch Netflix. The Sony Bot suggests uninstalling/re-installing the app but i can't find any app options other than the app page that shows all the pre-installed apps. Would appreciate any advice please.

Re: Sony Bravia KD-49X7052 how to uninstall/re-install Netflix

LightFoot — Mon, 18 Dec 2023 10:49:10 GMT

Hi @scallywag72

Unfortunately you have a Linux TV, you cannot change any of the included Apps, including Netflix.

First make sure that you have the latest software Firmware update to v8.931

Sometimes a Factory Reset will cure these type of glitches How to reset your Sony TV