topic Re: 3D Resolution on the 55X9005A in Other TVs

3D Resolution on the 55X9005A

sound10 — Wed, 09 Apr 2014 11:34:27 GMT

Hi, it is well known all over the web that the 3D resolution on the 55X9005A is limited to 1920 x 540p per eye, wheras the 65X9005A has a 3D resolution of 1920 x 1080p per eye.

I have tried to raise a complaint with regards to this by speaking to Sony UK Customer Service, however I seem to be getting absoloutly nowhere.

From what I've read on the web, Sony are aware of this and the suspicion is that it's related to issues with the FPR (Film Type Petterned Retarder) on the 55", however there has been no official response from Sony.

As an owner of the 55" Model, all I am after is an explanation. Is that too much to ask ?

Thanks

Re: 3D Resolution on the 55X9005A

Anonymous — Wed, 09 Apr 2014 12:04:37 GMT

Hi there

I see from your post that you have tried to contact Sony directly in regards to getting an answer. I have raised your question as an escalation to Sony in the hope that they provide you an answer. Please ensure that your contact details are correct in your account settings.

Cheers

Re: 3D Resolution on the 55X9005A

sound10 — Wed, 09 Apr 2014 17:36:54 GMT

Hi Quinnicus, thanks for your reply. Managed to speak to somebody senior within Sony UK Customer Service and I have been assured that I will be given an appropriate response once this matter has been looked into it.

Re: 3D Resolution on the 55X9005A

sound10 — Wed, 09 Apr 2014 18:00:45 GMT

Here is a link to a professional review on this model that mentions the 3D Issue on the 55" :- http://www.avforums.com/review/sony-x9-kd-55x9005-4k-ultra-hd-led-lcd-tv-review.9890

This is just one example. There are many more.

Thanks

Re: 3D Resolution on the 55X9005A

Anonymous — Wed, 09 Apr 2014 23:23:45 GMT

Hey there

Im glad you got an initial reponse back. Please post back what the out-come is, as im sure others would be interested too.

Cheers.

PS; Thanks for the link

Re: 3D Resolution on the 55X9005A

sound10 — Thu, 10 Apr 2014 08:50:48 GMT

Will do